By placing an order with Blue Energy Solar, you agree to the following Billing Policy:
1. Payment Terms
- All payments must be made in full before the shipment or installation of any product.
- Accepted payment methods include EFT (Electronic Funds Transfer), credit/debit card payments, and other approved payment gateways.
- Orders are only processed once payment has been cleared and verified.
2. Pricing & Quotations
- All product prices are subject to change without prior notice due to market fluctuations.
- A formal quotation is valid for 7 business days from the date of issue.
- Prices exclude installation costs unless stated otherwise.
3. Tax & Additional Charges
- Prices include VAT (Value Added Tax) unless otherwise specified.
- Additional charges may apply for:
- Custom orders or modifications to standard products.
- Expedited shipping or special delivery requests.
- Installation and service fees, if applicable.
4. Invoicing & Receipts
- An official invoice will be issued upon order confirmation.
- Buyers must ensure that billing details are correct before completing the purchase.
- Any errors or discrepancies in an invoice must be reported within 48 hours of receipt.
5. Late Payments & Penalties
- Orders that are not paid within 7 days of invoice issuance may be canceled automatically.
- Late payments for agreed credit terms may incur interest charges at 2% per month on the outstanding balance.
6. Refunds & Adjustments
- Refunds are subject to the Returns and Refunds Policy.
- Any refund will be processed within 7-14 business days after approval.
- Refunds will be issued using the same payment method used for the original transaction unless otherwise agreed.
For any billing inquiries, contact [email protected]